Questions, Fees and Insurance

What forms of payment do you accept?

Payments can be made at the time of service with credit cards including Mastercard, Visa, American Express and Discover, Health savings cards.

What is your availability?

We are available for sessions Monday through Friday; Saturday and Sunday hours. We offer morning, daytime, and evening sessions from 8am until 8pm as well as weekend hours, Saturday and Sunday to accommodate school and work schedules. Hours vary by therapist. Feel free to call our office to see what might work for you. 727-400-4819.

Cancellation Policy

If you are you are unable to attend a session, please make sure you cancel at least 48 hours ahead of time. Our late cancellation/ or no show fee is the full therapy rate. This is waived in cases of serious family or serious medical emergency.

Our Fees:

Our therapists are priced based on their education and experience, and offer a range to choose from.

Jennifer Kendall, MA, LMHC: $145 per 50 minute session. Accepts United/Optum and Aetna.

Nathaniel Johnston, MS, LMHC: $145 per 50 minute session. Pending with Aetna and United/Optum.

Cobi Hamp, MA RMHCI: $125.00 per 50 minute session. Accepts Blue Cross Blue Shield/Florida Blue.

Olyvia Gander, MA, RMHCI: $115 per 50 minute session. Accepts BCBS/Florida Blue

Andrea Mason, MA, LMHC, RPT-S: $175.00 per 50 minute session.

Reunification Therapy and Parent Coordination and other court-related services are $275 per session hour.

Please call the office with any questions!
(727) 400-4819

Do you Accept Insurance?

We do not accept most insurances, with the exception of Aetna, United and BCBS/Florida Blue as listed below. Different therapists are in-network with different plans. Check above and on each therapist’s page for the plans they take.

We believe in providing the best treatment possible without treatment plans, frequency of visits and diagnoses of our clients being dictated by insurance companies. We are considered an out of network provider, however, most insurance companies are willing to provide some level of reimbursement to you for the services sought. If interested in seeking reimbursement, please let us know so we can provide you with the appropriate documentation.

Aetna: We accept most Aetna plans for therapy services.

United: We accept United/Optum/Oscar for therapy services.

BCBS: We are in network with most BlueCross Blue Shield/Florida Blue Plans.

Using your out-of-network benefits.

Many times insurance companies will provide reimbursement for out-of-network providers. We have partnered with Mentaya Health to be able to check your out-of-network benefits for our clients. If you call us with your insurance benefits we can check out-of-network benefits for you on the phone to determine an estimate of how much your insurance company will reimburse you for out-of-network therapy.

Once in therapy with one of our therapists there are two ways to be reimbursed.

We will glad provide you superbills to submit yourself to your insurance company for reimbursement.
Mentaya can file your insurance claims for you directly to your insurance comany for 5% of the session fee and your insurance company will directly send you a check.